Ed
Mirakl Mirakl Payout · Financial services

Designing how marketplaces verify, reconcile and pay their sellers.

Fintech Compliance UX Back-office tools B2B SaaS

This work is under NDA. The cover uses Mirakl’s public product visuals and the illustrations below are conceptual, not real screens. I’m happy to walk you through the details on a call.

Client
Mirakl
Product
Mirakl Payout & financial services
Duration
1 year, in parallel with Platform
My role
Senior product designer
Team
2 squads: financial services and payout
Scope
End-to-end: discovery → prototyping → handoff
The product

Mirakl Payout lets marketplace operators pay thousands of sellers securely — from reconciling funds with their payment providers to verifying sellers and triggering payouts — while Mirakl’s financial services help them stay compliant as invoicing rules evolve.

I designed across two squads — financial services and payout — on flows where a single mistake means a seller is not paid, or an operator is not compliant. The work was about making complex money and compliance processes clear, safe and fast for back-office teams.

2 squadsFinancial services and Payout, in parallel
3 features from scratchE-invoicing, seller verification (KYC) and manual reconciliation
0 → soldDesigned from zero, now sold to marketplace operators
How I worked

One designer across two squads

I partnered with the product managers, engineering managers and developers of both squads, often bridging the two: invoicing, seller verification and reconciliation all touch the same money flows, so patterns and language had to stay consistent from one tool to the next.

Financial services squadE-invoicingPMEMDevelopers
Payout squadKYC · manual reconciliationPMEMDevelopers
01DiscoveryInterviews with operators’ finance and ops teams, support insights
02FramingProblem statements and success metrics with PMs
03ExplorationFlows, concepts and fast prototypes
04ValidationUsability tests and squad reviews
05HandoffSpecs, design system components and QA with engineers
What I designed

Three workstreams, one money flow

01

E-invoicing

As e-invoicing mandates roll out across Europe, operators must issue compliant invoices on behalf of thousands of sellers. I designed how invoicing is configured and monitored so compliance happens by default, not by spreadsheet.

02

Seller verification (KYC)

A seller can only be paid once verified. I designed onboarding and verification flows that make requirements clear for sellers and give operators a reliable view of who is ready to be paid — and why others are not.

03

Manual reconciliation

When payment-provider deposits don’t match expected orders, refunds and commissions, finance teams need to find and fix the gap fast. I designed tools to spot mismatches, investigate them and resolve them safely.

Outcome

From zero to sold

Most of the features I worked on were designed from scratch and are now part of what Mirakl sells to marketplace operators to verify, reconcile and pay their sellers.

Want the full story? I can walk you through the problems, decisions and outcomes behind this work in a 30-minute call.
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