Ed
Mirakl Mirakl Marketplace Platform

Making orders, shipping and EDI effortless for marketplace sellers.

Marketplace Seller experience Notifications EDI B2B SaaS

This work is under NDA. The cover uses Mirakl’s public product visuals and the illustrations below are conceptual, not real screens. I’m happy to walk you through the details on a call.

Client
Mirakl
Product
Mirakl Marketplace Platform
Duration
1 year, in parallel with financial services
Team
2 squads: platform and order
My role
Senior product designer
Features
Shipping labels · notifications · EDI onboarding & monitoring
Scope
End-to-end: discovery → prototyping → handoff
The product

The Mirakl Marketplace Platform lets retailers and distributors run marketplaces with thousands of third-party sellers — from seller onboarding and catalog to orders, fulfilment and payments.

Across the platform and order squads, I worked on what keeps orders moving: shipping labels, in-app notifications, and the onboarding and monitoring of EDI connections for suppliers who exchange orders system-to-system. At this scale, small frictions repeated thousands of times a day become real costs.

$14.6B+GMV on Mirakl in 2025, +31% YoY (public figure)
450+Enterprises running on Mirakl (public figure)
118/sOrders per second at peak (public figure)
How I worked

One designer across two squads

I worked with the platform and order squads in parallel — their product managers, engineering managers and developers — taking each feature end to end and keeping them consistent with the patterns sellers and operators already knew.

Platform squadCore platform capabilitiesPMEMDevelopers
Order squadOrder management & fulfilmentPMEMDevelopers
01DiscoveryInterviews with sellers and operators, support and usage insights
02FramingProblem statements and success metrics with PMs
03ExplorationFlows, concepts and fast prototypes
04ValidationUsability tests and squad reviews
05HandoffSpecs, design system components and QA with engineers
What I designed

Four features behind every order

01

Shipping labels

Sellers were switching between the marketplace and carrier tools just to ship an order. I designed how labels are generated directly from the order — with the right carrier and service — and how tracking flows back automatically.

02

In-app notifications

Important events were easy to miss in a dense back-office. I designed a notification system that surfaces what needs action — orders, messages, catalog decisions — prioritised and linked to the right place, without adding noise.

03

EDI onboarding & setup

Many suppliers exchange orders system-to-system through EDI. I designed how a connection is set up step by step — partner, field mapping, test message — so going live no longer depends on long back-and-forth with support.

04

EDI monitoring & tracking

Once live, every message has to be traceable. I designed the monitoring views that show the status of each exchange per order, surface failures early and let operators act before an order gets stuck.

AI in my process

Designed directly in code

Shipping labels and the EDI flows were designed entirely in code: I built them with Claude Code in VS Code. Product managers and engineers reviewed working interfaces with real states and edge cases instead of static mock-ups, which made feedback and handoff much faster.

Outcome

From zero to sold

Most of the features I worked on here were designed from scratch and are now part of what Mirakl sells to its enterprise clients — shipping labels and EDI among them.

Want the full story? I can walk you through the problems, decisions and outcomes behind this work in a 30-minute call.
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